Nook Check-In / Check-Out System
A walkthrough system designed to protect your peace.
We know one of the biggest concerns for hosts is property damage and accountability confusion.
Our Nook Check-In / Check-Out System solves that — through a clear, time-stamped documentation process that supports both the host and guest from the moment they arrive.
How It Works:
1. Host Walkthrough
(Before Guest Arrival):
Before every stay, complete a brief property walkthrough and document:
-
General cleanliness and organization
-
Furniture, décor, and appliances
-
Walls, floors, and surfaces
-
Plumbing or lighting quirks
-
Outdoor features or add-ons
You can upload optional photos or a short video to keep a visual log.
Note any existing wear-and-tear (e.g., “small scuff on table,” “handle already loose but replacement ordered”) to protect yourself upfront.
2. Guest Arrival Acknowledgment:
When guests arrive, they’re encouraged to do a quick walkthrough of their own.
They can confirm everything looks as expected — or submit a note/photo of anything they notice.
​
This helps eliminate confusion about pre-existing damage, sets expectations clearly, and builds trust between guest and host.
3. Host Post-Stay Walkthrough
(After Checkout):
Once guests leave, hosts complete a second walkthrough.
Any new damage or missing items not previously reported are flagged — and our internal review system can assist with proper next steps.
Why It Matters:
-
Reduces Disputes: You’ll have proof of pre- and post-stay condition.
-
Builds Trust: Transparency makes the guest feel respected — and keeps everyone honest.
-
Protects Your Space: Especially important for high-touch design Nooks or detailed upgrades.
-
Sets a New Standard: It’s more than a checklist — it’s peace of mind.
Host Tip:
Be as detailed as possible in your pre-check walkthrough.
Noting small issues — even if they’re already scheduled for replacement — protects you and sets the tone for guest respect