How It Works
Post-Stay Review Flow
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Guests rate hosts after every stay (cleanliness, vibe match, hospitality, etc.)
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Hosts rate guests after every stay (respect, cleanliness, communication)
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Reviews are time-released: both parties submit their feedback independently before either review is shown
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Guest Rating Visibility
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Guests with a 3-star rating or lower must be manually approved by hosts before booking
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Hosts can see a guest’s average rating before accepting requests
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Why This Matters
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No Surprises: Hosts know who they’re welcoming
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Guest Accountability: Reinforces respectful behavior
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Safer Bookings: Helps you maintain standards without awkward conversations
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Power to Decline: If something feels off, you're in control
Future Dashboard Features
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View individual guest rating breakdowns (cleanliness, noise, communication)
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See recent flagged reviews before auto-approving bookings
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Internal guest tag system (e.g., “Early check-in request,” “Repeat guest”) — visible to you only
Host Tip
Be specific in your reviews — it protects you and helps future hosts.
When leaving guest feedback, focus on key factors like cleanliness, communication, and respect for the property.
Positive, specific notes help great guests stand out — and detailed concerns help other hosts make informed booking decisions.
The more intentional your reviews, the stronger our WonderLuxe community becomes.